Shipping & Returns


RETURNS

The individual customer has a right of withdrawal of fourteen (14) days from the delivery of the order. The customer must then inform us by email of his willingness to return, at his own expense, the products that would not suit him.

Our policy lasts 14 days. If 14 days have passed since your purchase, we unfortunately cannot offer you a refund or exchange.

In accordance with the law, professional customers (traders and legal entities) cannot claim this right of withdrawal.

ATTENTION: In accordance with Article L 121-20-2 of the Consumer Code, the right of withdrawal cannot be exercised for any personalised order.

To be eligible for a return, your item must be unused and in the same condition as you received it. It must also be in the original closed packaging.

Several types of products cannot be returned. Perishable goods such as food, flowers or magazines cannot be returned. We also do not accept intimate or sanitary products, dangerous products or flammable gases or liquids.

Other items that cannot be returned:
* Gift cards
* Downloadable software
* Some health and personal care products

To make a return, you must present us with a receipt or proof of purchase.

Please do not return your purchase to the manufacturer.

There are certain situations where only a partial refund is granted: (if applicable)
* Books with obvious signs of use.
* CD, DVD, VHS tape, software, video game, cassette, or vinyl disc that has been opened.
* Any item that is not in its original condition, is damaged or has some missing parts for reasons that are not due to an error on our part.
* Any item that is returned more than 30 days after delivery.

Refunds (if applicable)
Once we have received and inspected the returned item, we will send you an e-mail to confirm that we have received it. We will also inform you of our decision to approve or reject your claim.
If your request is approved, then your refund will be processed, and credit will automatically be applied to your credit card or original payment method, within a certain number of days.

Late or missing refunds (if applicable)
If you have not yet received your refund, please check your bank account again first.
Then contact your credit card issuer, as there may be a delay before your refund is officially posted.
Then contact your bank. There is often a necessary processing time before a refund is posted.
If after completing all these steps, you still have not received your refund, please contact us at contact.crewskull@gmail.com

Sale items (if applicable)
Only items at current prices can be refunded. Unfortunately, discounted items are not refundable.

Exchanges (if applicable)
We replace an item only if it is defective or damaged. If in this case you wish to exchange it for the same item, send us an e-mail to contact.crewskull@gmail.com

Gifts & Gifts
If the returned item was identified as a gift at the time of purchase and was sent directly to you, you will receive a gift credit equal in value to the value of your return. Once we have received the returned item, a gift certificate will be sent to you by post.

If the item was not identified as a gift at the time of purchase, or if the giver of the gift preferred to receive the item first and offer it to you later, we will send a refund to the giver of the gift and he will know that you have returned the item.

Shipping & Returns
To return a product, you must Contact Us By Email to : contact.crewskull@gmail.com

You will be responsible for paying your own shipping costs to return your item. Shipping costs are not refundable. If you receive a refund, the return shipping costs will be deducted from it.

Depending on where you live, the time required to receive your exchanged product may vary.

If you are shipping an item worth more than €40, you should consider using a delivery service that allows you to track the shipment or purchase delivery insurance. We do not guarantee that we will receive the item you are returning.

Size Guide

Click here to download the size chart

Inch

Rings that are thinner and more flush to the thumb are the best. The joint is the widest part, so it must be taken into account when measuring. Once you get the ring on the joint, it'll be safe.

Indexes

If you look at your hand, you will see and feel that the index finger tends to have more flesh at its base. This means that any ring you order will fit quite well. We often suggest that you increase the size of your ring by +1, which will allow you to fold your finger.
Middle and ring finger

Beware of finger joints, especially if the finger is narrow at the base. When choosing rings for these fingers, remember that if it slides comfortably on the joint, it will be much too large for the base and will more than likely swing around the finger.
Little fingers

These fingers need extra attention because people tend to lose their rings all the time - especially when their hands are cold or wet, or when they enter and exit their pockets. The rule is to wear it as tight as possible while being able to bend your finger - if it is too tight, it is better to loosen it than to lose it.

 

->Click here to download the size chart

Your fingers can shrink in summer and expand in winter.
The main reason your fingers expand and shrink is that your body reacts to changes in temperature in your environment. When you are in a cold environment, your body tries to keep your heart warm by tightening your blood vessels and reducing the blood flow to your skin. This process is called vasoconstriction. This is necessary because heat is lost from your skin to the environment, so your body tries to reduce the flow of blood to your extremities, especially to your fingers and toes. This shrinks your fingers and toes, so if you wear a ring on your finger, it will come off.

The opposite happens when it is hot outside. Your body tries to cool itself by dissipating heat through your skin, in a process we all know too well: sweating. As the outside temperature increases, your blood vessels dilate, so your blood flow increases and excess heat in your body can be released into the environment through your skin. This is called vasodilation. This dilation causes your fingers and toes to expand, so if you wear a ring, it will suddenly become much tighter.